THE RELATIONSHIP BETWEEN JOB SATISFACTION AND ORGANISATIONAL COMMITMENT: A CASE STUDY OF SENIOR OFFICERS AT THE MINISTRY OF HEALTH MALAYSIA
The purpose of this study is to examine the relationship between job satisfaction and organisational commitment among senior officers at the headquarter office of Ministry of Health Malaysia. Besides, this study also investigates the level of organisational commitment and the effect of gender on employee’s job satisfaction. The objectives of this study consist of six objectives which are to measure the level of organizational commitment among MOH senior officers, to examine the relationship between nature of work and employee organizational commitment, as well as to examine the relationship between promotion and opportunities, and employee organizational commitment. Besides that, this study also has other targeted objectives including examining the relationship between salary and reward with employee organizational commitment, and to examine the relationship between working environment towards employee organizational commitment. To identify the moderating effects of gender to job satisfaction factor is the final objectives of this study. It is hypothesized that the important factors that have impact on job satisfaction are nature of work, promotion and opportunities, salary and reward and organisation environment. A questionnaire is constructed and administered to 207 participants from various officers at the different departments of the above mentioned ministry. Findings reveal that every factor is significant and having relationship with the organizational commitment. The level of organizational commitment among senior officers has been identified as satisfied level. Meanwhile, there is moderating effect of gender towards the relationship between the job satisfaction and organizational commitment.