The purpose of this study was to investigate factors contributing to parental trust in
sending children to an unregistered babysitter. The subjects of this study were 300 parents
(mothers or fathers) who working at Royal Malaysian Customs Selangor. The
questionnaire was comprised of financial, location, relationship with the caretaker,
family, and parent influenced the age of the child-parent trust toward the babysitter, and a
demographic questions questionnaire. There are three research objectives have been
developed to examine this issue: (1) To determine the level of parents’ trust in sending
children to the unregistered babysitter; (2) To examine the influence of financial, location,
relationships of parent-babysitter and family or peer influence on sending children to the
unregistered babysitter; and (3) To determine the main factor that influences a parent to
send their children to the babysitter. The data analyses used SPSS 24.0 by using relevant
analyses. Based on the findings, this study found that financial, relationship with
babysitters, and family influence have a significant influence on parents’ trust in sending
children to the unregistered babysitter. However, there is one variable that shows no
significant influence in sending children to the unregistered babysitter, which is location.
Further, among the three factors, family influence is statistically proven as the main factor
that influences parents in sending children to the unregistered babysitter. This study
concludes that the parents are more likely to consider the aspect of affordability,
availability, and convenience before making the decision to send the children to the
unregistered babysitter. Thus, the babysitter needs to carry out their roles in taking care of
children with honesty, professionalism, and genuine.