This study is to gauge the perceived usefulness, perceived ease of use
the Electronic Document/Database Management System (EDMS) of MIDA staff using
the Technology Acceptance Model (TAM). The EDMS is an internet based knowledge
sharing system which gives access to MIDA staff on relevant information or
documentation across all MIDA divisions. The questionnaire is built upon the
work of Fred Davis on perceived usefulness, ease of use and usage of information
technology. This study is based on Technology Acceptance Model (TAM) and will
also look at the moderating role of gender in this study. The information
technology offers the potential substantially improving white collar
performance (Curley, 1984; Edelman, 1981; Sharda, et al. 1988). Therefore MIDA
management introduces the EDMS to ease the daily work process. The research aimed to investigate the use ICT
(Information and Communication Technology) perceived usefulness and perceived
ease in the usage of the system. It is based on the Technology Acceptance Model
(TAM) (Davis 1989). The study used quantitative analysis. The findings
reveal that the MIDA staffs have low intention to use EDMS and the main factors
that affected their intention to use EDMS were perceived the system not ease
their daily work process.
