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THE RELATIONSHIP OF ETHICAL ELEMENTS AND WORK PERFORMANCE IN THE CIVIL SERVICE: A STUDY OF SUPPORT GROUP STAFFS AT PENANG REGIONAL DEVELOPMENT AUTHORITY (PERDA)


 Based on Vision 2020, Malaysia targeted to be a developed nation by the year 2020. The fourth challenge of the vision being mentioned was to build up the society with moral and ethical values embedded with strong religious belief and a sense of spirituality. Public sector therefore has been recognized as the main engine in realizing the vision and overcome the challenges. In contrary, for the recent years civil servants were heavily subjected to criticisms as their work ethics very often associated with poor performance. Therefore, this study is intended to look at the presence of ethical elements and the extent of its relationship on work performance. This study has been carried out at one of government agencies, namely Penang Regional Development Authority (PERDA). Data is collected through questionnaires among the support group 1 and 2 of PERDA. The questionnaire is adapted from Rokeach Value Survey (Modified version), Awareness on Code of Ethics (2010), Ethical Leadership Questionnaire (2010) and Work Performance Survey (2001).  The researcher examines the relationships of Personal Values (IV 1), Awareness on Codes of Work Ethics (IV 2) and Ethical Leadership (IV 3) towards Work Performance (DV). The Statistical Package for Social Science (version 20) has been used to ease and systemize the data analysis process. Based on the result of statistical analysis, the respondents signified that the Ethical Elements namely Personal Values (IV 1), Awareness on Codes of Work Ethics (IV 2) and Ethical Leadership (IV 3) did have association with Work Performance.  The findings concluded that, support group staffs at PERDA were mostly upheld ethical norms and put themselves on board with the leaders and committed to organizational ethical policies. They tend to believe that all these elements are important to achieve greater work performance.  

  • MUHAMMAD SYAHMIZAN BIN AZMI
  • January 2013
  • Executive Master of Administrative Science (EMAS)
  • Shah Alam, Selangor
  • BILIK THESIS FSPPP
  • 7
  • Completed
Supervisor

List of Supervisor

PROF MADYA DR NORZIANA BINTI LOKMAN

Senior Lecturer

Dr. Norziana Lokman is a senior lecturer at Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA Shah Alam Selangor.

norzianadr norzianadr ziana
  • FACULTY OF ADMINISTRATIVE SCIENCE AND POLICY STUDIES
  • 603-5543 5867
  • PhD in Corporate Administration/Corporate Governance
About

DiTIS is a short form of FSPPP’s Dissertations and Theses Inventory System. Since the establishment of FSPPP, the faculty has produced volumes of post-graduate and undergraduate dissertations and/or theses. Therefore, there is a dire need to establish a database to manage these high volumes of dissertations and theses.

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