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THE IMPACT OF INTERNAL DIMENSIONS OF CORPORATE SOCIAL RESPONSIBILITY (CSR) TOWARDS THE FIRMS’ PERFORMANCE AMONG SMALL AND MEDIUM ENTERPRISES (SMEs)


Internal corporate social responsibility (CSR) has become an essential part of organizations' social responsibility. Yet, to date, CSR's internal dimension has been widely neglected in the literature. This paper empirically explores the concept of internal dimension of CSR and its relationship to the firm’s performance among SMEs. Besides that, usually the discussion of CSR has been limited only to large organizations by which it is presumed that SMEs have lesser impact on society .However, the role of SMEs has been increased prominently throughout the world and the implementation of CSR among SMEs are not widely known by the society and also by the organization itself. For conceptualizing internal CSR, three factors are being explored based on Green Paper-Promoting European CSR Framework. The factors are human resource management, health and safety at work and management of environmental impact and natural resources in the production The research model is initially tested through a pre-test consisting of 313 respondents from a SMEs in Food and Beverages Industry in Selangor. The results reveal that the relevant factors constituting internal CSR are present and that the latter has a strong effect on employees' affective organizational commitment and a comparatively low effect on firm’ performance among SMEs.

  • ZAFIRAH BINTI ROSLAN
  • December 2016
  • Master of Corporate Administration (MOCA)/GRAD ICSA
  • Shah Alam, Selangor
  • BILIK THESIS FSPPP
  • 22
  • Completed
Supervisor

List of Supervisor

DR MAIZATUL AKMAL BINTI MUSA

DR TUAN NOORIANI BT TUAN ISMAIL

Senior Lecturer

Dr T. Nooriani is a senior lecturer at FSPPP, UiTM Shah Alam

Dr Tuan NoorianiDr TuanTuanNooriani
  • PhD in Corporate Administration
About

DiTIS is a short form of FSPPP’s Dissertations and Theses Inventory System. Since the establishment of FSPPP, the faculty has produced volumes of post-graduate and undergraduate dissertations and/or theses. Therefore, there is a dire need to establish a database to manage these high volumes of dissertations and theses.

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