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THE INFLUENCE OF OCCUPATIONAL STRESS ON WORK PERFORMANCE: A CASE STUDY OF ROYAL MALAYSIA POLICE KLANG VALLEY


Occupational stress is important to make sure the employee who work in stressful environment could realize that the stress could affect their work performance and it also could harm their health. This study is testified among the police force who work in three department namely, Commercial Crime Investigation Department, Crime Investigation Department, and Narcotic Investigation Department in six police district in Klang Valley. Since a lot of them working in dangerous environment, unpredicted work shift and dealing with the crimes accident, will lead them towards occupational stress in the workplace. The main objective of the research is to investigate the factors of occupational stress and work performance in the workplace. Secondly, to investigate the most occupational stress factors that contribute to occupational stress among the police officer in the Royal Malaysia Police. Lastly to examine whether gender moderate the relationship between occupational stress and work performances. The data were conducted by using parametric analysis, which is Pearson Correlation to determine first objective, while for second objectives multiple regression test will be used to identify the most contributing independent variable and for the third objectives PROCESS SPSS by Hayes was used to test moderator effect of moderating variable (gender) towards the relationship between occupational stress factor (work environment, career development and role based) and work performance. Hence, the findings show that, there are relationship between work environment and career development among employees in RMP. Besides, the findings also show that, theree is no moderator effect of gender

  • FATHIN AZWA BINTI RASIT
  • July 2017
  • Executive Master of Administrative Science (EMAS)
  • Shah Alam, Selangor
  • BILIK THESIS FSPPP
  • 1
  • Completed
Supervisor

List of Supervisor

DR TUAN NOORIANI BT TUAN ISMAIL

Senior Lecturer

Dr T. Nooriani is a senior lecturer at FSPPP, UiTM Shah Alam

Dr Tuan NoorianiDr TuanTuanNooriani
  • PhD in Corporate Administration

DR ALIZA ABU HASSIM

About

DiTIS is a short form of FSPPP’s Dissertations and Theses Inventory System. Since the establishment of FSPPP, the faculty has produced volumes of post-graduate and undergraduate dissertations and/or theses. Therefore, there is a dire need to establish a database to manage these high volumes of dissertations and theses.

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