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A STUDY ON THE JOB CHARACTERICTICS MODEL AND ITS IMPLICATION TOWARDS THE LEVEL OF PUBLIC EMPLOYEE ENAGEMENT


This paper looks into the five cores of Job Characteristics Model that was introduced by Hackman and Oldham, in which there are the skill variety, task identity, task significance, autonomy and feedback and its relationship with the public employee engagement. This paper looks into three objectives which are first, to determine the correlation between the skill variety, task identity, task significant, autonomy and feedback (Job Characteristics Model) and the level of employee engagement. Second, to determine the implications between skill variety, task identity, task significant, autonomy and feedback (Job Characteristics Model) and the level of employee engagement. The third objectives is to determine the significant effect of Public Service Motivation as a mediator between skill variety, task identity, task significant, autonomy and feedback (Job Characteristics Model) and the level of employee engagement. The researcher conducted the quantitative research in which the toal of 234 questionnaires were distributed at the Ministry of Tourism and Culture (MOTAC) Putrajaya and the target group of this research is the public service employees of MOTAC. Main findings of this paper highlighted all the 5 core Job Characteristics Model do have significant correlation towards the level of employee engagement.

  • NURUL HIDAYAH BINTI MOHD NADHIR
  • June 2016
  • Executive Master of Administrative Science (EMAS)
  • Shah Alam, Selangor
  • BLK THESIS FSPPP
  • 2
  • Completed
Supervisor

List of Supervisor

PROF MADYA DR HAJAH FADILAH BINTI HJ PUTEH

SENIOR LECTURER
Dr Hajah Fadilah is an Associate Professor at the Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA Shah Alam Selangor MALAYSIA.
Fadilah PutehFadilahDr FadilahDrDee
  • FACULTY OF ADMINISTRATIVE SCIENCE AND POLICY STUDIES UNIVERSITI TEKNOLOGI MARA, 40450 SHAH ALAM, SELANGOR MALAYSIA
  • 0355445843
  • PhD in Human Resource Development

AZMAN BIN AYOB

Senior Lecturer

Azman Ayob is a senior lecturer at Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Shah Alam Selangor.

azman
  • Faculty of Administrative Science and Policy Studies
  • 03-55435851
  • Master in Strategy and Policy Analysis
About

DiTIS is a short form of FSPPP’s Dissertations and Theses Inventory System. Since the establishment of FSPPP, the faculty has produced volumes of post-graduate and undergraduate dissertations and/or theses. Therefore, there is a dire need to establish a database to manage these high volumes of dissertations and theses.

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