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HERZBERG’S MOTIVATION FACTORS AND JOB COMMITMENT AMONG GENERATION Y IN MALAYSIAN GLCs


Organization best HRM practices led towards committed employees, thus drive organizational success. In terms of organizational talents, Generation Y is the new emerging workforce. However, several scholars termed Gen Y also known as millennial generation as disloyal workforces. Managing Gen Y effectively has puzzled many organizations. High turnover rate among millennial generation is now the concern of many organizations. This study aims to know the relationship of Herzberg’s motivation factors and job commitment among Generation Y in Malaysian GLCs. In particular, the study evaluated the effect of Herzberg’s motivation factors (achievement, recognition, the work itself, responsibility, and opportunity for advancement and growth) on job commitment. In this study also, the moderating effect of gender is also explored to see whether it is strengthen the relationship between Herzberg’s motivation factors and job commitment. Data was collected using questionnaire. Measurement items were adapted from several studies. A total of 400 respondents who worked in top 10 of Malaysian GLCs located within Klang Valley were chosen to be involved in this study. The findings revealed that there is a moderate level of job commitment among Generation Y. Besides that, Herzberg’s motivation factors (achievement, recognition, the work itself, responsibility and opportunity for advancement and growth) have significant influence on job commitment. Achievement is the most dominant of Herzberg‘s motivation factors that influence job commitment among Generation Y. Also, gender was significantly moderates between all Herzberg’s motivations factors exclude responsibility factor and job commitment among Generation Y, supported by empirical evidence in previous study.

  • NURUL NASUHA BINTI MOHAMED
  • December 2016
  • Executive Master of Administrative Science (EMAS)
  • Shah Alam, Selangor
  • BILIK THESIS FSPPP
  • 18
  • Completed
Supervisor

List of Supervisor

PROF MADYA DR HAJAH FADILAH BINTI HJ PUTEH

SENIOR LECTURER
Dr Hajah Fadilah is an Associate Professor at the Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA Shah Alam Selangor MALAYSIA.
Fadilah PutehFadilahDr FadilahDrDee
  • FACULTY OF ADMINISTRATIVE SCIENCE AND POLICY STUDIES UNIVERSITI TEKNOLOGI MARA, 40450 SHAH ALAM, SELANGOR MALAYSIA
  • 0355445843
  • PhD in Human Resource Development

PROF. DR ZALIHA BTE HUSSIN

Professor

Dr Zaliha Hussin is a Professor at Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Shah Alam Selangor.

zalihazaliha hussindr zaliha
  • Faculty of Administrative Science and Policy Studies
  • 019-2424714
  • PhD in Social Policy
About

DiTIS is a short form of FSPPP’s Dissertations and Theses Inventory System. Since the establishment of FSPPP, the faculty has produced volumes of post-graduate and undergraduate dissertations and/or theses. Therefore, there is a dire need to establish a database to manage these high volumes of dissertations and theses.

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