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THE IMPLEMENTATION OF 5S TO ACHIEVE THE LEAN OFFICE ENVIRONMENT IN SEREMBAN MUNICIPAL COUNCIL (MPS)


The 5s practices was used to achieve Lean office environment which help to eliminate waste and non-value-add activity, reduce costs and improve efficiency without neglected safety and value to customer. 5s practices is one of most common tools used for lean office environment in order improving housekeeping, environment performance, and also included safety standards in a more systematic way . Thus, it could help local government to achieve Lean office environment. This study aims to determine the level of lean office environment in Seremban Municipal Council (MPS). In this study also aims to determine the relationship 5s and lean office environment. In particular, the study aims to determine the relationship 5s (Seiri, Seiton, Seiso, Seiketsu and Shitsuke) and lean office environment. Moreover, this study also aims to determine the moderating effect on leadership support between 5s and lean office environment. The data was collected by using questionnaire. In this study, total 196 of respondents who work in Seremban Municipal Council (MPS) were chose to be involved in this study. The findings reveled that there is high level of lean office environment in Seremban Municipal Council (MPS). Besides that, there is significant relationship between 5s and lean office environment but there were positive and weak relationship. Moreover, Shitsuke is the most influential factors that influence lean office environment in Seremban Municipal Council (MPS). Furthermore, there were moderating effect on leadership support between 5s (Seiketsu and Shitsuke) and lean office environment excluded Seiri, Seiton and Seiso.

  • FATIN NABIHA BINTI MD YADZIR
  • July 2017
  • Executive Master of Administrative Science (EMAS)
  • Shah Alam, Selangor
  • BILIK THESIS FSPPP
  • 1
  • Completed
Supervisor

List of Supervisor

PROF MADYA DR HAJAH FADILAH BINTI HJ PUTEH

SENIOR LECTURER
Dr Hajah Fadilah is an Associate Professor at the Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA Shah Alam Selangor MALAYSIA.
Fadilah PutehFadilahDr FadilahDrDee
  • FACULTY OF ADMINISTRATIVE SCIENCE AND POLICY STUDIES UNIVERSITI TEKNOLOGI MARA, 40450 SHAH ALAM, SELANGOR MALAYSIA
  • 0355445843
  • PhD in Human Resource Development

PROF. DR ZALIHA BTE HUSSIN

Professor

Dr Zaliha Hussin is a Professor at Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Shah Alam Selangor.

zalihazaliha hussindr zaliha
  • Faculty of Administrative Science and Policy Studies
  • 019-2424714
  • PhD in Social Policy
About

DiTIS is a short form of FSPPP’s Dissertations and Theses Inventory System. Since the establishment of FSPPP, the faculty has produced volumes of post-graduate and undergraduate dissertations and/or theses. Therefore, there is a dire need to establish a database to manage these high volumes of dissertations and theses.

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