Browse dissertations and theses

The current study conceptualize the role of EI dimensions in influencing employees’ job performance dimensions by taking into account the moderation effects of service typologies; namely., Professional Service, Service shop and mass service. The nature of service (the extend of Emotional labor used during service provision), and the employees’ differences; which include Personality traits and Internal Work Motivation in to a cohesive framework. Job performance dimensions were ...

This study create a measure of co-operative governance in the form of co-operative governance index (CO-opGI) based on a dataset from 78 credit co-operatives in Malaysia. (CO-opGI) is a composite measure of 20 indicators derived from experts' opinion, survey and annual reports under the categories of four co-operative governance mechanism: board effectiveness, member active participation, internal audit committee’s efficiency and management’s efficiency. there are five stages...

In recent years there has been a remarkable revision of the negative perceptions on knowledge traditionally held and practiced by indigenous people. A particular aspect of traditional knowledge and use of medicinal plants. This indigenous knowledge has attracted particular attention for the economic potential it brings from new drug development, as leads provided by indigenous use constitute important cost-saving factors in research and development....

Corporate social responsibility (CSR) is one of the new corporate governance mantras that give some credence to stakeholder theory of corporations. Studies have examined the interest in, levels and effects of CSR investments on employees, customers, investors etc. However, CSR is an intermediate outcome. Corporate legitimacy is what corporations seek to achieve through CSR although this is not always explicit. This study examines the relationship between c...

Since 1996, the Research and Development (R&D) sector in Malaysia has received greater policy attention than before. Despite fiscal and non-fiscal incentives provided to support the growth of this sector, the level of R&D measured in terms of R&D outputs (i.e. number of patent) is still dismal which is mirrored in the overall performance of local R&D companies. Many studies have investigated factor which influence the performance of organizations. The present study attempts...