Browse dissertations and theses

The usage of technology in daily operation within government agencies has become necessities to enhance and improve job performance as it is able to spread, obtain and deliver information easily compared to traditional methods. Most of the study conducted in term of e-government and social media has been focusing on the supply side which are government side as well as in two level of government which are federal government and state government. Moreover, few numbers of local councils such ...

Malaysia has identified crime as their biggest concern in the country. Malaysia has recorded a declining number in crime cases but the number recorded of the crime cases are still high. The Safe City Programme is one of the initiatives was taken by the Malaysian Government and implemented by local authority to improve public safety. This study aims to study the level of fear of crime among public in Shah Alam, Selangor. This study used simple random technique, stratified random sampling an...

Human trafficking activities is one of the organized crime associated with the transnational crime. No countries are immune from this phenomenon. Malaysia was considered as one of the main destination country for men, women and children and to a lesser extent as a source and transit country. Sexual exploitation is the main human trafficking activities in Malaysia besides forced labour market where the girls from Southeast Asia region fulfil the local sex industries demand. The ATIPSOM Act ...

Service quality and organization performance are two elements that are very importantconcepts which the organization must understand if they are to grow and remaincompetitive in the business environment. It is very important for companies toknow how to measure these constructs from the customers’ perspective so as tounderstand their needs and satisfy them. Service quality is considered to be verycritical to any modern business because it contributes higher customer sati...

Malaysian main issue is the issue of employability especially among graduates. The unemployment rate of bachelor graduates is high and has been closely linked to the problem of inadequate knowledge, skills and attitudes of graduates in an applied technology and technical work for labour market requirements in the industrial sector with a 27.9% unemployment rate compared respective groups as reported in the data source obtained from the Ministry of Higher Education and Bank Negara Mal...