Browse dissertations and theses

E-shopping has continued to become a shopping trend because of the internetaccessibility. E-shopping has seen massive growths in recent years for manyreasons. The convenience of online shopping has affected Malaysia’sconsumers as evidenced from the increment of 13.36 million users in 2016 to15.18 million in 2017. Literature have shown that the majority of onlineshoppers were university students because they are more technology orientedand fashionably conscious. Henc...

The Malaysian government was once dubbed as the Asian Tiger during the 1990s. Sadly today, the public sector is no longer respected and the administrators are no longer held in high regard. Some have even called the public sector as directionless, huge, and inefficient. Realising this, the Prime Minister has called for the government to become citizen centric. A citizen centric government is a concept that promotes the involvement of citizens in all key decisions of the public sector. By b...

A Study was conducted in order to evaluate the strategies that has been used in engaging public participation toward an solid waste management. Melaka state was selected for this study due to the imposition of solid Waste mannagement and public Cleansing Act 2007 (Act 672) on several states in Malaysia. The study used quantitative approches indata analysis. Purposive sampling were used to obtain selected samples of local citizen from residence area within different zone under several munic...

Foreign workers in Malaysia have always been involved in issues such as social problems, eliminating the local job market, crimes, diseases, and others. However, there is one inevitable issue experienced by the foreign workers while working in Malaysia which is repression. Repression among foreign workers is real and still happening until today. Even worse, repression happens to the legal foreign workers in Malaysia. Thus, this study aimed to analyze whether the foreign ...

The purpose of this study is to provide insights and empirical evidence of value innovation through the implementation of the National Blue Ocean Strategy (NBOS) in the Malaysian public sector. The focus of this study is to examine the usage of NBOS tools and framework. Four objectives of the research are, to examine the application of the four action framework (eliminate, reduce, raised and create); to identify the value innovation created through the implementation of NBOS; to investigat...