Browse dissertations and theses

Through modernization era nowadays, Malaysian societies are more knowledgeable and heading towards civil society. The most important aspects of the citizens who live in a democratic country are to fulfill their obligations by voting during elections. Voting is a duty for every citizen and as a platform to choose the country’s leadership. However, in today’s scenario, statistics voter who are registered as voters are still low and also involve among youth. This stud...

The 5s practices was used to achieve Lean office environment which help to eliminate waste and non-value-add activity, reduce costs and improve efficiency without neglected safety and value to customer. 5s practices is one of most common tools used for lean office environment in order improving housekeeping, environment performance, and also included safety standards in a more systematic way . Thus, it could help local government to achieve Lean office environment. This study aims to deter...

This study deals with the analysis of service quality and public satisfaction of Malaysia government agencies focussing on public organisations located at Urban Transformation Centre (UCT) Kuala Lumpur. This study used quantitative study through 341 questionnaires distribution to the public directly when getting service at one of the public organizations located at UTC Kuala Lumpur. This study has been conducted to examine the level of service quality provided to the customers, to identify...

The study investigated the relationship between organizational factors and the performance of employees at the Johor Police Contingent Headquarters. The objectives of the study were: to examine the relationship between organizational culture and employee performance at Johor Police Contingent Headquarters; to determine the relationship between organizational communication and employee performance at Johor Police Contingent Headquarters; to find out the relationship between or...

SEXUAL HARASSMENT GENERALLY REFERS TO CONDUCT WHICH DELIBERATELY OR OTHERWISE, IS HOSTILE, THREATENING, INTIMIDATING, DEMEANING, AND OFFENSIVE TO THE RECIPIENT OR OTHERS THAT CAUSES FEAR, APPREHENSION, EMOTIONAL DISTRESS AND UNREASONABLY  INTERFERES WITH AN INDIVIDUAL WORK PERFORMANCE, SOCIAL INTERACTIONS AND PEACE OF MIND (SYED RAZA, 2009). THE AIM OF THIS STUDY IS TO IDENTIFY THE LEVEL OF AWARENESS AMONG STUDENTS ON SEXUAL HARASSMENT IN UITM, UNISEL AND MSU, TO EXAMINE THE RELATIONS...