Browse dissertations and theses

Based on the current statistics of 2011 from Ministry of Finance, the procurement transaction through the electronic procurement has marked an improvement in which the value procurement transaction in 2011 amounted to RM14.3 billion. In addition, understanding and involvement of responsible centre towards the system align with the instruction of federal government. However, the increasing of electronic procurement transaction does not represent the utilization of complete transaction in th...

INTRODUCTION. The overall purpose of this study is to further understanding of how international students perceive the services offered by the University of Malaya, Kuala Lumpur and how satisfied they are with them. The study also identifies the factors that influence undergraduate international students in selecting University of Malaya as their study destination. METHOD. The data were collected through questionnaires distributed personally to the undergraduate international student a...

This paper provides an insight into the critical success factors (CSFs) influencing the implementation of business process reengineering (BPR) initiatives in government agencies. The purpose of BPR project is to improve services provided by the government agencies. As this approach for improvement involves changes in various aspects and entities in an organization, factors that influence the implementation of BPR needs to be identified and measured. This study aims to identify and highligh...

Companies are committed to integrate sustainability initiatives as part of their business objectives and operations due to the rapid growth of social and environmental issues. However, sustainability initiatives in Malaysian companies can still be seen as low as compared to other western companies since they are not realizing the impact derived from it. Thus, the purpose of this paper is to assess the impact of actual sustainability initiatives in the plantation industry and to study wheth...