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Malaysian teachers are hit with professionalism inquiry. The issue of the incompetent new teachers, the problematic of unskilled, less ethic value in term of disciplinary and attitude, less credibility and low level of quality are the concerned issues in country’s education system. The crisis of teacher professionalism should be given stern attention as teacher plays an important role to construct the future generation. Pre-service training program implemented is accountable to develop the...

Customer satisfaction plays an important role to enhance the level of customer loyalty and retention in any organization. By providing better service quality to the students, it can be a powerful weapon in creating competitive advantage for UiTM Melaka City Campus. Hence, this study was conducted to examine the level of students’ satisfaction towards quality of services rendered by Academic Affairs Division in UiTM Melaka City Campus. This study focused on bachelor degree students in UiTM ...

Health care places a vital role in the development of countries around the world. Healthy citizens will be able to contribute both physically and mentally, hence improving the outcomes and the Gross Domestic Product (GDP) of countries. Health care services can be provided by both the government (Public Health Care) and private sector. In Malaysia, the government spends a lot of money and effort in ensuring high level of health care among Malaysians. In this regards, government of Malaysia ...

It cannot be denied that, the increased number of women in the labour force particularly among married women, have also increased the issues of work-family conflict. This is due to the fact that regardless of their position and responsibilities at workplace, women remain as the main player to manage the household affairs. Work-family conflict due to both home and workplace responsibilities can hinder them from making progress in their career. In this regard, support from husband and superi...

This study examined the relationship between employee work-attitude and the achievement of Key Performance Indicators (KPIs) at the Jerantut District Council (JDC). The sample size of this study involved 73 civil servants working in Jerantut District Council in Jerantut Pahang. A self-administered questionnaire was employed and distributed to them for the purpose. Of the questionnaires, (49%) were returned, considered valid and analyzed. The obtained data were analyzed using SPSS version 1...