Browse dissertations and theses

In Malaysia, there is an up soaring issue among the employed women’s there is numerous report stated that there is some dropdown in the women’s participation in the workforce. Most of them are highly educated in its countless sectors, where they can give tremendous ideas which can result in the rapid economic growth and development. These situations are totally the biggest loss to our nation as the nation is lost its valuable asset. There are many initiatives had been taken, yet it never s...

The problem of job hopping has been studied upon by a number of researchers in many fields. In the different sectors, which contribute to form a major distribution to the country's Gross Domestic Product (GDP) and claims to provide employment to a major part of the workforce, is pertinent to analyze the factors that influences and lead to the employee's disengagement from their employers. Further, with the increasing permeability of boundaries on the global front, thanks to the neo-liberal...

Since 1996 Malaysia has embraced Information Technology (IT) to be taken into consideration in nation building. With the introduction of Multimedia Super Corridor (MSC), business process reengineering within government administration has taken place. Under MSC’s flagship of e-Government, many aspects of government process has adopted IT in its routine. Government services involves interaction between many parties such as Government to Business, Government ...

This paper looks into the five cores of Job Characteristics Model that was introduced by Hackman and Oldham, in which there are the skill variety, task identity, task significance, autonomy and feedback and its relationship with the public employee engagement. This paper looks into three objectives which are first, to determine the correlation between the skill variety, task identity, task significant, autonomy and feedback (Job Characteristics Model) and the level of employee engagement. ...

National Higher Education Fund Corporation (PTPTN) is an important agency that provides funding to the students who are qualified to further their studies at a higher level of institutions. As this agency dealing with financial assistance, the interaction between the agency and its customer is very high. This research focussed on the customer satisfaction on counter service quality at PTPTN and the relationship with their organizational performance focussing on client charter. The key elem...