Browse dissertations and theses

This study aims to investigate the factors whih can contribute to the utilization of online transaction in federal government level. This research focused on the Putrajaya responsible centres in Putrajaya which cover the high percentage of usage of electronic procurement system.. This study is based on cross-analysis research design a total of 156 respondents have been obtained from 24 ministeries. The result from the study revealed that all the variables selected for the study are signifi...

The studies examine the dimensions of service quality and therelationship between the service quality and customer satisfaction at cafeteria in Satellite B Plaza in UiTM Puncak Alam Campus. A quantitative methodology was used to assess the service quality and customer satisfaction. The instruments used to gather the data was questionnaires. The structure of the questionnaires was closed ended ranking scale of 1-5 and distributed to 200 respondents using convenient sampling. It...

Corporate Social Responsibility (CSR) plays important role to the public. Organizations should emphasize more on CSR activities not only focusing to achieve higher profit for the organization. In addition, they must concern on other ethical elements such as for workplace, community and environment in ensuring the sustainability of the organization whilst strengthen the intangible value of the company such as improve corporate image, customer’s purchasing intention, attractin...

The increased number of turnover rate give a big impact towards organization‟ s achievement. This is due to the fact that employee is a main player as a cornerstone of the organization‟s successful. Thus, support from employer is important in order to determine mutual understanding between both parties. This study attempts to identify the determinants of turnover intention which study on the cause of the factors that lead to employee turnover in Woongjin Coway (M) Sdn Bhd. Gender is explor...

Being a bus driver is a high risk occupation because it involves life of the passengers. In addition, being a bus driver is exposed daily to a stressful and distracting work environment. The aim of this study was to assess the level of stress among the bus drivers and to determine the factors that contribute towards stress among bus drivers in Klang Valley. The questionnaires have been distributed to 106 bus drivers in Klang Valley through convenience sampling technique. The ...