Browse dissertations and theses

This paper aims to contribute a case study on relationship of Weatherford Company’s employees’ job satisfaction with job characteristic and job security as moderating factors. There are twelve employees from seven departments interviewed and the data of interview session will be analyze to identifies the job characteristic that influence their job satisfaction moderating by job security. From the literature review it found that job characteristics that influence employees sati...

The study is focused on the study of quality of e-service in Shah Alam City Council. The study is to identify the SERVQUAL quality dimension that influence the quality of e-service in Shah Alam City Council from citizen perspective. This study has been conducted in Shah Alam, Selangor which was focused on individual to get the findings as unit of analysis. This study is one of the courses of study for the researcher for completing her study in Executive of Administrative Science at Univers...

The study examines the relationship between job satisfaction dimensions and employees organizational commitment. Job satisfaction and commitment level among the employees are vital for every organization nowadays. This model was tested among 214 respondents from Executives Officers (Assessment) in Kuala Lumpur Federal Territory of Inland Revenue Board Malaysia. The researcher investigates whether the overall job satisfaction dimensions that are nature of work, pay, promotion and supervisio...

The development of Malaysian private higher learning institutions since 1980 can be described like springing up mushrooms after the rains. The development of private higher learning institution seems to help Malaysia to become educational hub in the Asia region. Malaysian private university, likewise play an important role as Malaysian public university does in which to deliver the quality of education to the students. Today, the enrollment in private university had increased from 36% to 5...

Job satisfaction is one of the most important human resources related outcomes. This study identifies the types of the existing Inland Revenue Board Malaysia (IRBM) Managers leadership style Shah Alam branch and its relationship with employees job satisfaction from the view point of its employees. One hundred questionnaire have been distributed t a stratified systematic sample of the employees in the IRBM Shah Alam. Only 50% questionnaires was filled and returned. The results showed a stro...