This study focuses on level of student's satisfaction towards the enhancing supplementary services offered by the National Defence University of Malaysia (UPNM), Sungai Besi Camp, Kuala Lumpur. The four major factors of enhancing supplementary services were identified which is consultation,hospitality, safekeeping, and exceptions. A number of 217 students as respondents were selected from four programmes, namely Human Resource Management, Strategic Studies, Computer Science ( S...