Browse dissertations and theses

There were extensive amount of studies on barriers among women towards career progressions. This study was in conjunction to the previous researches whereby the indicated perceived barriers from the literature reviews were clustered and focused into three major groups. The three groups of identified perceived barriers were the individual and family-related, societal and cultural related, and organisational-related toward women career progressions; an indication from a Malaysian property se...

Motivation is a crucial element for employees in order to drive them to improve their performance and productivity. However, the turnover problem is getting serious from day to day, especially in banking sector. It indicates that there must be somehow related to the motivation of the employees. The researcher had chosen the elements of McClelland Three-Needs Theory as the factor that motivate employees. They are need for achievement, need for power and need for affiliation. The objectives ...

This study was conducted at Maybank branches in Johor Bahru (City Square & Jalan Segget). The purpose of this study is to examine the relationship between job satisfaction and turnover intention: mediates by organizational commitment. The relationship was determined using correlation and regression analysis. The results showed that all the hypothesis are supported and the objectives were achieved. Job satisfaction is positively related to organizational commitment and negatively affect...

In Malaysia, there is growing phenomenon where the quality of services provided bythe government organization reported as declining. Citizen and public as a consumerof government services demanded to have better services. In the year 2013, PublicComplaints Bureau (PCB) had investigated 900 complaints against State Agencies andDepartments compared with 734 complaints in the year 2012 and this figure are saidto be increasing over year. The government had initiated quite a...

Empirical evidence suggests that employee engagement is positively correlated with employee productivity and business performance. However, in the employee–public organization relationship literature, employee engagement has not been acknowledged and almost lacks any reference in the public administration literature (Vigoda-Gadot, Eldor, and Schohat, 2012). In addition, same goes happen to transformational leadership style as a few research investig...