Browse dissertations and theses

INTRODUCTION. Public buses are one of the most important public transport in Malaysia. To be become a developing country, a world-class urban public transportation system is a must. Thus, Malaysia government also provides a strategic planning under UPT NKRAs to improve urban public transport including public buses. There are four main criteria had become government main focus in this UPT NKRAs which are reliability, comfort, accessibility and availability. However, the usages of public bus...

The death of motorcyclist in our country is a serious problem as the statistic from the Royal Malaysian Police shown that the death rate of motorcycle riders keeps on increasing from year to year. The highest death rate in Malaysia every year would be the motorcycle riders with 60% compared to the other road users. The study examines the impact of speed, inappropriate attire and road condition on the motorcyclist fatalities and how government regulation moderates the factors from the stand...

The purpose of this study is to examine the relationship between job satisfaction and organizational citizenship behaviour (OCB) among the employees in Sibu Divisional Administration Office. The sample data are derived from a questionnaire survey of 102 employees in Sibu Divisional administration Office. The survey was conducted to investigate the job satisfaction and their OCB using a 5-point Likert-scale research instrument that was developed based on the work of Smith, Kendall and Hulin...

In Malaysia, public healthcare services are among the most important services that are provided by the government. As the healthcare services are among the most expensive services, the government keeps on emphasizing in helping the people to get their healthcare services by developing public healthcare services. However, it can be seen that the public hospitals and polyclinics are crowded with patients. Because of that, 1 Malaysia Clinics are being introduced under the National Key Result ...

The first objective of this study is to ascertain the leadership style (Transformational leadership and Transactional leadership) of managers in Majlis Perbandaran Subang Jaya (MPSJ). Second, to identify the relationship between the leadership styles (Transformational leadership and Transactional leadership) and employees’ performance in Majlis Perbandaran Subang Jaya (MPSJ). The third objective is to examine which leadership style (Transformational leadership and Transactional leadership)...